- Fully automated phone-based IVR self-serve appointment scheduling.
- Fully automated web-based online self-serve appointments scheduling.
- 24/7 self-serve appointment scheduling over phone and online.
- Web-based admin portal to view and schedule appointments, generate reports, add physicians, configure working hours and holidays, set user permissions etc.
- Integrated appointment reminders using ReminderDesk™ and view real-time status with reminder calls.
- All you need is an Internet connection and your existing appointment scheduling software. There is nothing for you to buy or install. It’s just that easy!
- We provide a local business phone number with area code so it will appear as local phone calls to your patients. You may also forward your phone line to ours so that your patients always know which phone number to dial for their appointment scheduling.
- You can use Text-to-Speech (TTS) or pre-recorded audio using your own voice or by a professional voice talent.
- Built-in speech recognition. Users can press keys on their telephone keypad or speak naturally for the menu selections.
- Color coded calendar with visual status of open and closed time slots, reminder status (pending, in progress, confirmed, answering machine, SMS text) icons for each appointment on the calendar.
- Integration with any PMS / EMR / Outlook or other scheduling softwares.
- Can configure multiple services with different time blocks and different services offered at different times of day.
- Reserve certain time blocks for staff-only scheduling and meetings.
- Our quickly expandable multi-line digital phone lines offer crisp voice quality and your patients and/or customers will never be put on hold for their appointment scheduling needs.
- Fully HIPAA compliant by restricting the user access using logins and providing industry-standard SSL encryption.
- Low monthly fee and instant return of investment.
- Multiple locations and multiple physicians can be configured easily.
- 24/7 customer support.